Name of product: Polaris General side-by-side recreational off-highway vehicles (ROVs)
Hazard: The steering wheel shaft can shift and detach while in use, resulting in a loss of control and crash hazard.
Consumer Contact: Polaris at (800) 765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on “Off Road Safety Recalls” for more information. In addition, consumers can check vehicle identification numbers (VIN) on the “Product Safety Recalls” page to see if your vehicle is included in any recalls.
Description: This recall involves model year 2016 and 2017 Polaris General 2- and 4-seat side-by-side recreational off-highway vehicles. The vehicles were sold in black, blue, camouflage, orange, red, silver and white and have a cargo box on the back. “Polaris” is printed on the front grill, “GENERAL” is printed on the rear panel and “1000” is printed on the front panel. The VIN is printed on the left rear vehicle frame below the cargo box.
Remedy: Consumers should immediately stop using the recalled ROVs and contact Polaris to schedule a free repair. Polaris is contacting all known purchasers directly.
Incidents/Injuries: Polaris has received five reports of the steering shaft separating and one report of a broken hand injury.
Sold At: Polaris dealers nationwide from December 2015 through September 2015 for between $16,000 and $21,000.
Manufacturer(s): Polaris Industries Inc., of Medina, Minn.
Manufactured In: U.S. and Mexico
Units: About 19,000
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.